1.What is your minimum order quantity?
NO MOQ. This is our advantage, as we are manufacturer, we have many stock material, and work on the quantity flexible for clients.
2.Will your factory able to provide designs for us?
Definitely yes. We have professional designer, who will provide designs according to the patterns you like, or some symbols that you like, just follow your instructions. For complicated designs, we can take some design charge, and we can talk about this case by case.
3.Is your factory able to make samples before order placed and how long will it takes?
Surely, we make samples for you before order placed. Even if we go directly into mass production, we will also have a pre-production sample made first for your confirmation. If there is no custom print by mould carving, we only need one day to prepare samples by our sample machine which can make sublimation printing quickly.
4.We want to ship samples or small quantity products by air, but the air freight is high?
For small quantity products, we could use our DHL or UPS account which has special discount, it can help saving freight for clients and make the price more competitive.
5.How about the delivery time?
We are manufacturer who owns production lines and workers, so everything is flexible. Usually, delivery time is about 20days after sample approved, when quantity is small, we can shorten it to one week only.
6.Do you have any certificate about your factory ? Do you provide inspections service of products?
Yes, we have BSCI audit every year. We provide inspection service like SGS, ITS. We also handle order for Japanese clients with full check and we can cooperate on policy with replacement of defective after goods arrived and inspected.